Privacy Policy

1. Purpose

Divergent Edge Strategies (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Scope

• All personal information collected from clients, prospective clients, suppliers, contractors, and visitors to our website.
• All employees, contractors, and third parties who access or process personal information on our behalf.

3. Definitions

• Personal Information: Information or opinion about an identified individual, or an individual who is reasonably identifiable.
• Sensitive Information: Includes details about race, political opinions, religion, health, sexual orientation, or biometric data.
• Australian Privacy Principles (APPs): Principles under the Privacy Act governing personal information standards.

4. Policy Statement

We will only collect personal information necessary for our functions and services, and will do so lawfully, fairly, and transparently.

5. Collection of Personal Information

We may collect personal information through:

• Website forms, email, and telephone enquiries
• Service agreements, contracts, and proposals
• Meetings, events, and networking activities
• Cookies, analytics tools, and website tracking technologies

We collect this information to deliver consulting services, communicate with clients, process transactions, and comply with legal obligations.

6. Use & Disclosure

We use personal information only for the purpose it was collected unless you consent or it is required by law. We may disclose to service providers, legal/accounting/insurance partners, and regulators. We do not sell personal information.

7. Cross-Border Disclosure

When disclosing personal information overseas (e.g., cloud storage providers), we ensure APP compliance through contractual and technical safeguards.

8. Security

• Encrypted data storage and transmission
• Role-based access controls
• Regular cybersecurity audits and updates
• Staff privacy and security training

9. Access & Correction

You may request access to and correction of your personal information by contacting us at enquiries@divergentedge.com.au. We will respond within a reasonable timeframe.

10. Cookies & Analytics

We use cookies to improve website functionality and analyse usage trends. You can disable cookies, though some site features may not function properly.

11. Complaints

If you believe we have breached your privacy rights, you may contact our Privacy Officer or lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Review & Updates

This policy will be reviewed annually and updated as required to reflect legislative or operational changes.